EU and UK reps
Facilitating communication between your organisation, data subjects and regulators
If your organisation operates outside of the UK, but offers goods or services to UK nationals, or monitors the behaviour of individuals in the UK, you must appoint a UK rep under the UK GDPR. If you operate outside the EU, but offer goods or services to EU nationals or monitor individuals in the EU, you must appoint an EU rep under the EU GDPR.
Appointing an EU or UK rep does not need to be a complicated process; we can act as your UK rep and as your agent to arrange an EU rep, quickly and compliantly. Operating a business which is global comes with many privacy considerations, especially when you factor in the need to appoint an EU or UK rep under the GDPR. By appointing us to handle your UK and EU rep requirements, you also have the opportunity to benefit from access to our other services, helping you bolster your privacy compliance programme as you grow as an organisation.
Mitigate risk with local expertise
Failing to appoint an EU or UK rep where this is required can expose your organisation to regulatory investigations, enforcement action and reputational damage. Having an EU or UK rep in place not only demonstrates your commitment to protecting personal data but also helps build trust with individuals and regulators alike.
Your point of contact
Your EU/UK rep acts as your point of contact for data subjects and regulators and will be added to your privacy notices so the contact details are freely available. You can also provide the contact details at the point of data collection.
Document management
Your EU/UK rep retains critical documents such as your ROPA so if this is requested by a regulator this can be delivered with ease.
Our team of data protection lawyers and practitioners are experts at navigating the EU and UK data protection legislation, and this expertise is used to provide our services to your organisation.
Extra benefits of appointing us to facilitate
Data protection healthcheck
- We can undertake a data protection healthcheck to identify any privacy compliance gaps and assist with remediation actions.
DSARs
- Should you receive a DSAR in the EU or UK, we can help you review the DSAR request, assess and determine the scope of the request, assist with the response (if required) and document how you handled the request, maintaining an audit trail.
Data breaches
- If a data breach occurs, we can offer guidance and support on how to handle it in accordance with the GDPR. We can help you with your initial data breach assessment and reporting requirements to impacted individuals and regulators. We will also maintain a full audit trail of the process and decisions taken when handling the data breach.
To meet the team and find out more about our sector specialisms
Why choose HelloDPO?
EU and UK expertise
Our team are experienced qualified data protection lawyers and practitioners. At the forefront of EU and UK legislation, our advice is always up-to-date and practical.
Comprehensive support and advice
Our team provides reliable expertise to navigate the data protection landscape. With our proactive support, you will feel confident that risks are minimised.
Varied sector experience
With a wide range of sector experience including financial services, hospitality, retail, tech, automotive and more, we flow down this knowledge into all our services and the advice we provide to organisations.
FAQs
What sort of activity counts as monitoring?
- If your organisation operates outside of the EU or UK but monitors behaviour of individuals within the EU or UK, for example, through website analytics, cookies, or targeted advertising. You must appoint an EU or UK rep under the EU/UK GDPR. Failure to do so is highly likely to result in a fine for non-compliance.
Is an EU or UK rep liable for data protection compliance?
- No, an EU or UK rep does not have liability for an organisation’s overall data protection compliance. Legal responsibility remains with the organisation (the controller or processor) who is based outside of the EU or UK. An EU or UK rep acts only as a local point of contact for data subjects and regulators, not as a substitute for the organisation’s legal obligations.
Will my EU or UK rep prepare and maintain our ROPA for us?
- No, however, when you engage us, you will be provided with a template ROPA to complete and we can offer advice and guidance on getting this in place.
How will people know who our EU/UK rep is?
- Contact details must be added to your privacy notices so individuals know who the rep is and how to contact them.
Our experience...
Speaks for itself through collaboration with leading global brands such as…
- Tech giants
- Health tech start-ups
- Forward-thinking financial institutions
- Global dating app
- One of the largest entertainment record labels globally
- Shopping meccas
- National broadcasters
- Professional services firms and regulators
Sector specialisms and in-depth experience
Client retention rate and long lasting relationships
Learners who complete our data protection training each year
Don't just take our word for it
“If you’re looking for trustworthy, pragmatic and diligent legal advisors, say Hello(to)DPO! The team has been a great support to Skyscanner on a broad range of privacy and data protection matters, whether advising at a compliance level or on more acute legal issues. You’ll enjoy considerate, timely and helpful advice, provided by professionals with whom it’s a delight to work.”
Gemma Witham
Director of Legal (Privacy), Group Privacy Officer, Sykscanner Limited
Don't just take our word for it
“We have been working with HelloDPO for several years now and I have always found them to be friendly, approachable and above all professional in their approach. I would have no hesitation in recommending them.”
Serena May
Director, Southern HR Ltd
Don't just take our word for it
“We have worked with Jenai, Alison and the HelloDPO team for over 5 years as our DPO and have found their advice and support invaluable. They are pragmatic and flexible in the advice they provide, and assist in making data protection compliance apply in a corporate environment. Working with them is like having additional members of our team, and the relationship has flourished over time.”
Craig Saunders
Head of International Privacy, Aetna Global Benefits (UK) Ltd
Don't just take our word for it
“The team (Jenai and Lisa) provided DPO services and compliance support to our business for over a year, during which they consistently delivered high quality advice and excellent client service. The demands of the hospitality industry are high and HelloDPO adapted to this quickly and seamlessly – they are responsive, knowledgeable, and pragmatic. They are also a pleasure to work with.”
Frasers Hospitality (UK) Ltd
Don't just take our word for it
“We have been working with HelloDPO for nearly a year. The team have been great to work with, highly professional and flexible. Most importantly, they have given clear advice and guidance in what is a very complex area. Well done and we look forward to continuing working with you!”
Ruth Hidalgo
Director, Chartered Accountants Worldwide
Don't just take our word for it
“The HelloDPO team have led us patiently through the intricacies of GDPR over the years, helping us to navigate a careful path to ensure understanding of the rules and therefore compliance with them. HelloDPO are a pleasure to work with and I’d have no hesitation in recommending them to others looking for good, commercial advice in this complex area.”
Sanjay Patel
Finance Director, Cadogan Group Limited
Don't just take our word for it
“We have recently engaged HelloDPO and the team, led by Jenai, has been responsive, practical and generally very helpful when dealing with our data protection queries. We look forward to what’s on track to becoming a great working relationship!”
Federica Cozzani
Senior Legal Counsel, Compre Group
Don't just take our word for it
“Jenai and Emma are amazing to deal with. They strike the right balance between understanding the business needs while doing it’s fiduciary duty to ensure we are on the right track from a legal, ethical and moral perspective. Working with HelloDPO’s guidance over the past 2 years has enabled X-Mode (now known as Outlogic) to be able to navigate complex and at times uncertain waters with GDPR in a strategic and ethical manner.”
Joshua Anton
CEO, Outlogic
Don't just take our word for it
“A great bespoke service, delivered flexibly by absolute experts in a friendly, collaborative and accessible way. I cannot recommend more highly!”
Clare Russell
Interim Head of Legal, Vue UK and Ireland
Don't just take our word for it
“HelloDPO have been brilliant at getting our data compliance into shape. We have come such a long way in our ways of working and they are always on hand to help when we have complicated or urgent issues – they have simply become part of the team.”
Josh Towb
Head of Business Transformation, Jigsaw
Don't just take our word for it
“The HelloDPO team have provided Channel 4 with a wide range of data protection advice over the years. Alison is always delightful to work with, and her advice is pragmatic and set within a commercial context, which is particularly helpful. HelloDPO runs regular DP Confessionals, which provide our team with a valuable wider industry view and a sense of issues which other organisations are struggling with, and the ways in which they are approaching them.”
Rebecca Miller
Channel 4