Outsourced DPOs
Increase your compliance confidence and reduce risk with our outsourced DPOs
The GDPR stipulates that an organisation must appoint a statutory data protection officer (DPO) if the organisation regularly processes large amounts of special category data or criminal conviction data, monitors individuals on a large scale and/or if they are a public authority or body.
Appointing a DPO voluntarily is a good idea as a DPO can help improve data protection compliance and provide a point of contact for data subjects and regulators.
For many organisations, a full-time individual in this role is not required and outsourcing the role of the DPO can alleviate workload on employees, save costs and provide an objective perspective on compliance from the outside.
Dedicated to data protection
Our outsourced DPOs are dedicated to data privacy matters that impact your business and offer the expertise to guide you so you can have confidence that compliance is taken care of. As an external resource, our outsourced DPOs can provide an impartial point of view and cost effective solution.
All our outsourced DPOs are supported by privacy lawyers, ensuring our DPO support provided to you meets applicable legal requirements.
How we help your data protection journey
Flexible DPOs
- We have a team of flexible DPOs who can work on an interim or permanent basis so we can share the workload.
Audit, update and operationalise
- We help audit, update and operationalise your data protection policies and procedures to ensure obligations are set out clearly to enable your organisation to understand and comply.
Prepare privacy management frameworks
- We prepare privacy management frameworks outlining your legal responsibilities to help manage data protection and monitoring and compliance within your organisation.
Complete data mapping exercises
- We complete data mapping exercises and prepare your record of processing activities (ROPA) ensuring any changes to how your organisation uses personal data are documented on your ROPA and fed into other vital documents, such as your privacy notices and special policy documents.
Respond to data subject rights requests
- We respond to data subject rights requests and are the point of contact for regulators.
Provide training on the EU and the UK GDPR
- We provide training on the EU and the UK GDPR and data protection to raise awareness of data protection throughout your organisation.
Review and input on DPIAs
- We review and input into data protection impact assessment and risk assessments.
Assist and handle data breaches
- We assist with and handle data breaches coordinating the process for you, including assisting with notification to the regulators and impacted individuals.
To meet the team and find out more about our sector specialisms
Why choose our DPO as a service?
Data protection expertise
All our outsourced DPOs are experienced and qualified data protection practitioners and have either worked as in-house DPOs or have the legal experience to advise businesses of both a national and global size.
Comprehensive support and advice
Our data protection services cover all data privacy matters for your journey to and maintaining compliance. We can support at any stage and enjoy long relationships with our clients.
Varied sector experience
Working with an outsourced DPO who understands your industry is invaluable. With a wide range of sector experience including financial services, hospitality, retail, tech, automotive and more, we’ll bring this wealth of knowledge to guide you.
Working with an outsourced DPO
We understand that working with an outsourced DPO for the first time can raise a lot of questions. It’s natural to wonder how the process works, what to expect, and how it will integrate with your existing processes.
We’ve created a guide to working with an outsourced DPO, which is available for download. This guide covers the key aspects of collaboration and provides clarity on how an outsourced DPO can add value to your organisation.
FAQs
What are the responsibilities of a DPO?
- A DPO plays a central role in ensuring that organisations comply with data protection laws, protect personal data, and foster a culture of privacy and transparency. Their duties include monitoring compliance, advising on best practices, handling data subject rights requests, managing data breaches, and liaising with regulators like the UK Information Commissioner’s Office. The role of a DPO is to balance the organisation’s operational needs with the legal and ethical obligations related to processing personal data.
What are the benefits of using an outsourced DPO?
An outsourced DPO provides independent statutory support and is abreast with the latest regulatory changes and updates. By working with an outsourced DPO you can avoid internal conflicts of interest that impact privacy compliance. Read more about the benefits of outsourcing the role of the DPO here.
Can an external DPO be a point of contact?
- Yes, we’ll act as your point of contact for both individuals and regulators should privacy issues arise.
What if we experience a personal data breach?
- Our team of outsourced DPOs have the knowledge and process to guide you smoothly through a personal data breach.
Can an outsourced DPO help with DSARs?
- Yes, working with us can give you peace of mind that any data subject rights request, not just a DSAR, will be dealt with professionally and in accordance with the GDPR. Our outsourced DPOs have the expert knowledge and experience of developing clear data subject rights procedures, training your teams and communicating transparently with individuals and regulators throughout the process.
Do you offer a bespoke support package?
- Yes, we appreciate that organisations have different needs depending upon their size and the complexity of their processing. As we offer bespoke pricing tailored to your needs, book a DPO Discovery Call so we can discuss your requirements and provide you with a quote. Our packages start from £735 plus VAT per month.
Our experience...
Speaks for itself through collaboration with leading global brands such as…
- Tech giants
- Health tech start-ups
- Forward-thinking financial institutions
- Global dating app
- One of the largest entertainment record labels globally
- Shopping meccas
- National broadcasters
- Professional services firms and regulators
Sector specialisms and in-depth experience
Client retention rate and long lasting relationships
Learners who complete our data protection training each year
Don't just take our word for it
“If you’re looking for trustworthy, pragmatic and diligent legal advisors, say Hello(to)DPO! The team has been a great support to Skyscanner on a broad range of privacy and data protection matters, whether advising at a compliance level or on more acute legal issues. You’ll enjoy considerate, timely and helpful advice, provided by professionals with whom it’s a delight to work.”
Gemma Witham
Director of Legal (Privacy), Group Privacy Officer, Sykscanner Limited
Don't just take our word for it
“We have been working with HelloDPO for several years now and I have always found them to be friendly, approachable and above all professional in their approach. I would have no hesitation in recommending them.”
Serena May
Director, Southern HR Ltd
Don't just take our word for it
“We have worked with Jenai, Alison and the HelloDPO team for over 5 years as our DPO and have found their advice and support invaluable. They are pragmatic and flexible in the advice they provide, and assist in making data protection compliance apply in a corporate environment. Working with them is like having additional members of our team, and the relationship has flourished over time.”
Craig Saunders
Head of International Privacy, Aetna Global Benefits (UK) Ltd
Don't just take our word for it
“The team (Jenai and Lisa) provided DPO services and compliance support to our business for over a year, during which they consistently delivered high quality advice and excellent client service. The demands of the hospitality industry are high and HelloDPO adapted to this quickly and seamlessly – they are responsive, knowledgeable, and pragmatic. They are also a pleasure to work with.”
Frasers Hospitality (UK) Ltd
Don't just take our word for it
“We have been working with HelloDPO for nearly a year. The team have been great to work with, highly professional and flexible. Most importantly, they have given clear advice and guidance in what is a very complex area. Well done and we look forward to continuing working with you!”
Ruth Hidalgo
Director, Chartered Accountants Worldwide
Don't just take our word for it
“The HelloDPO team have led us patiently through the intricacies of GDPR over the years, helping us to navigate a careful path to ensure understanding of the rules and therefore compliance with them. HelloDPO are a pleasure to work with and I’d have no hesitation in recommending them to others looking for good, commercial advice in this complex area.”
Sanjay Patel
Finance Director, Cadogan Group Limited
Don't just take our word for it
“We have recently engaged HelloDPO and the team, led by Jenai, has been responsive, practical and generally very helpful when dealing with our data protection queries. We look forward to what’s on track to becoming a great working relationship!”
Federica Cozzani
Senior Legal Counsel, Compre Group
Don't just take our word for it
“Jenai and Emma are amazing to deal with. They strike the right balance between understanding the business needs while doing it’s fiduciary duty to ensure we are on the right track from a legal, ethical and moral perspective. Working with HelloDPO’s guidance over the past 2 years has enabled X-Mode (now known as Outlogic) to be able to navigate complex and at times uncertain waters with GDPR in a strategic and ethical manner.”
Joshua Anton
CEO, Outlogic
Don't just take our word for it
“A great bespoke service, delivered flexibly by absolute experts in a friendly, collaborative and accessible way. I cannot recommend more highly!”
Clare Russell
Interim Head of Legal, Vue UK and Ireland
Don't just take our word for it
“HelloDPO have been brilliant at getting our data compliance into shape. We have come such a long way in our ways of working and they are always on hand to help when we have complicated or urgent issues – they have simply become part of the team.”
Josh Towb
Head of Business Transformation, Jigsaw
Don't just take our word for it
“The HelloDPO team have provided Channel 4 with a wide range of data protection advice over the years. Alison is always delightful to work with, and her advice is pragmatic and set within a commercial context, which is particularly helpful. HelloDPO runs regular DP Confessionals, which provide our team with a valuable wider industry view and a sense of issues which other organisations are struggling with, and the ways in which they are approaching them.”
Rebecca Miller
Channel 4