Our DPO Service Levels

Band A
Band B
Band C
Band D
ServicesSupport frequency per band
Creation of a data protection programme of work or review of your current data protection programme of work to ensure it covers key elements of the accountability principle.
Annually
Annually
Annually
Annually
Review of your record of data processing activities and advice on any gaps or any areas where clarification is required.
Annually
Annually
Annually
Annually
Review of all required data protection policies.
Annually
Annually
Annually
Annually
Review and update of your privacy notices (customer, employee and recruitment).
Annually
Annually
Annually
Annually
Review of a sample of correspondence from and to data subjects to ensure that data protection issues are being identified and dealt with effectively.
Annually
Annually
Annually
Annually
Conducting a DPO RAG onboarding report on all areas of data protection compliance.
Annually
Annually
Annually
Annually
Provision of face-to-face or virtual training sessions on a specific GDPR topic (a maximum of two hours per session).
Annually
Bi-annually
Bi-annually
Bi-annually
Preparation of a GDPR risk dashboard with key compliance indicators such as number of data breaches, DSARs, DPIAs and training.
Quarterly – 1 hour
Monthly
Monthly
Monthly
Regular DPO call/meeting to run through the DPO POW, action tracker of current data issues DPIAs and LIAs, DSRs, data incidents and ad hoc queries.
Quarterly – 1 hour
Monthly – 1 hour
Bi-weekly – 1 hour
Weekly – 1 hour
Ad-hoc support to include data breach support, DPIA reviews, LIA reviews, article 28 compliance reviews.
Not included
Monthly – 2 hours
Monthly – 8 hours
Monthly – 19 hours