ICO issues guidance to retailers on processing personal data to tackle shoplifting

The ICO has released guidance to retailers on processing personal data to tackle shoplifting. This guidance has been issued following a recent, significant, increase in incidences of shoplifting in the UK.

Under UK data protection law, retailers are allowed to share criminal offence data for the prevention/detection of crime as long as it is necessary and proportionate. The guidance highlights that criminal offence data should only be shared with individuals who will directly assist in crime prevention/detection and therefore, criminal offence data should not be shared in a wider way, for example on social media channels or in staff rooms. The guidance also provides examples of situations where sharing criminal offence data is likely/unlikely to be appropriate.

There are also links to other resources which may be useful for retailers.

You can read the guidance in full here.

If you have any questions about the guidance, please get in touch with your usual contact or email hello@hellodpo.com


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