Franchise

ICO and Privacy Commissioner of Canada announce investigation into 23andMe data breach

On 10 June 2024, the ICO announced that together with the Office of the Privacy Commissioner of Canada they have launched an investigation into the 23andMe data breach which took place in October 2023.

The data breach, which was caused by hackers accessing the company’s systems, affected nearly 7,000,000 individuals, and involved highly sensitive data. The Guardian reported that hackers had sold profiles and also leaked data online.

The ICO has advised the joint investigation will cover:

  • the scope of information that was exposed by the breach and potential harms to affected people;
  • whether 23andMe had adequate safeguards to protect the highly sensitive information within its control; and
  • whether the company provided adequate notification about the breach to the two regulators and affected people as required under Canadian and UK data protection laws.

Share:

Facebook
Twitter
Pinterest
LinkedIn

Related Posts

Don't just take our word for it
"We have been working with HelloDPO for several years now and I have always found them to be friendly, approachable and above all professional in their approach. I would have no hesitation in recommending them."
Serena MayDirector, Southern HR Ltd
Serena May
"We have been working with HelloDPO for several years now and I have always found them to be friendly, approachable and above all professional in their approach. I would have no hesitation in recommending them."
Serena MayDirector, Southern HR Ltd
Serena May
“We have worked with Jenai, Alison and the HelloDPO team for over 5 years as our DPO and have found their advice and support invaluable. They are pragmatic and flexible in the advice they provide, and assist in making data protection compliance apply in a corporate environment. Working with them is like having additional members of our team, and the relationship has flourished over time."
Craig SaundersHead of International Privacy, Aetna Global Benefits (UK) Ltd
Craig Saunders
“The team (Jenai and Lisa) provided DPO services and compliance support to our business for over a year, during which they consistently delivered high quality advice and excellent client service. The demands of the hospitality industry are high and HelloDPO adapted to this quickly and seamlessly – they are responsive, knowledgeable, and pragmatic. They are also a pleasure to work with.”
Frasers Hospitality (UK) Ltd
“We have been working with HelloDPO for nearly a year. The team have been great to work with, highly professional and flexible. Most importantly, they have given clear advice and guidance in what is a very complex area. Well done and we look forward to continuing working with you!”
Ruth HidalgoDirector, Chartered Accountants Worldwide
Ruth Hidalgo
“The HelloDPO team have led us patiently through the intricacies of GDPR over the years, helping us to navigate a careful path to ensure understanding of the rules and therefore compliance with them. HelloDPO are a pleasure to work with and I’d have no hesitation in recommending them to others looking for good, commercial advice in this complex area.”
Sanjay PatelFinance Director, Cadogan Group Limited
“We have recently engaged HelloDPO and the team, led by Jenai, has been responsive, practical and generally very helpful when dealing with our data protection queries. We look forward to what’s on track to becoming a great working relationship!”
Federica CozzaniSenior Legal Counsel, Compre Group
Federica Cozzani
“If you’re looking for trustworthy, pragmatic and diligent legal advisors, say Hello(to)DPO! The team has been a great support to Skyscanner on a broad range of privacy and data protection matters, whether advising at a compliance level or on more acute legal issues. You’ll enjoy considerate, timely and helpful advice, provided by professionals with whom it’s a delight to work.”
Gemma WithamDirector of Legal (Privacy), Group Privacy Officer, Sykscanner Limited
Gemma Witham
“Jenai and Emma are amazing to deal with. They strike the right balance between understanding the business needs while doing it’s fiduciary duty to ensure we are on the right track from a legal, ethical and moral perspective. Working with HelloDPO’s guidance over the past 2 years has enabled X-Mode (now known as Outlogic) to be able to navigate complex and at times uncertain waters with GDPR in a strategic and ethical manner.”
Joshua AntonCEO, Outlogic
Joshua Anton
“A great bespoke service, delivered flexibly by absolute experts in a friendly, collaborative and accessible way. I cannot recommend more highly!"
Clare RussellInterim Head of Legal, Vue UK & Ireland
Clare Russell
“HelloDPO have been brilliant at getting our data compliance into shape. We have come such a long way in our ways of working and they are always on hand to help when we have complicated or urgent issues – they have simply become part of the team."
Josh TowbHead of Business Transformation, Jigsaw
Josh Towb
“The HelloDPO team have provided Channel 4 with a wide range of data protection advice over the years. Alison is always delightful to work with, and her advice is pragmatic and set within a commercial context, which is particularly helpful. HelloDPO runs regular DP Confessionals, which provide our team with a valuable wider industry view and a sense of issues which other organisations are struggling with, and the ways in which they are approaching them."
Rebecca MillerChannel 4
Previous
Next

Subscribe to our privacy news and legislation updates

Subscribe now

HelloDPO

We are here to make our data-driven world a more equitable and ethical place to live, work, and thrive by pragmatically balancing our clients’ commercial ambitions with every individual’s right to privacy.

Linkedin
Navigation
Legal & compliance
HelloDPO Law Logo
© 2024 HelloDPO. All rights reserved. The use of any material on the website without our prior written consent is strictly prohibited.

Website developed by Bowler Hat

Data Protection; Demystified