
ICO issues fine for unsolicited direct marketing
The ICO has recently fined Energy Prices Direct £160,000 for engaging in unsolicited marketing. The fine itself is not particularly notable (and falls under the

The ICO has recently fined Energy Prices Direct £160,000 for engaging in unsolicited marketing. The fine itself is not particularly notable (and falls under the

From 19 June 2026 all controllers processing personal data under UK GDPR must comply with new data protection complaints handling requirements. This mandate, driven by

The ICO has set out the results of its consideration of whether exceptions could be made to the consent requirements in PECR in relation to
Controllers processing personal data under the UK GDPR need to comply with the new data protection complaints regime which entered into force on 19 June

The European Parliament and the Council of the European Union have now reached agreement on the Digital Omnibus on AI. Some of the key points

On 29 April 2026 the ICO published its final guidance on storage and access technologies. Two new subchapters have been added as follows: What does

On 15 April 2026, the EDPB adopted updates to the Europrivacy certification (the European Data Protection Seal). The European Data Protection Seal is a certification

As part of its AI and Biometrics strategy, the ICO has recently released a report relating to the use of automated decision making for significant

The EDPB has issued a proposed DPIA template along with an explainer document for public consultation. The EDPB states that its template “is one way

On 23 March 2026 the ICO issued its final guidance on Recognised Legitimate Interests. The lawful basis section of the general guide has been updated

The CJEU has recently released a judgment in relation to rejecting a DSAR, adding further guidance on when it might be possible to reject a

On 23 March 2026, the ICO updated its guidance on purpose limitation to reflect the changes brought in by the Data (Use and Access) Act

On 13 March 2026, the Council of the European Union agreed its position on the Digital Omnibus on AI. The Council’s draft notably deals with

On 3 March 2026, the ICO released an interactive transfer assessment tool. The tool is part of the ICO’s wider guidance on international transfers and

The Court of Appeal has upheld the ICO’s appeal in the case of DSG Retail Limited v Information Commissioner’s Office [2026] EWCA Civ 140. This case concerns

The ICO has finalised its data protection complaints guidance ahead of the new Data (Use and Access) Act 2025 complaints handling requirements which will be

On 24 February 2026, the ICO confirmed a fine against Reddit Inc (Reddit) for £14.47 million for failures in processing children’s data. The ICO found
The Digital Omnibus announced by the EU Commission aims to help harmonise and simplify the EU digital regulatory framework. In this webinar, you’ll hear an

On 18 February 2026, the EDPB published its report on the Coordinated Enforcement Framework (CEF) on the right to erasure. The right to erasure was

Earlier this month, the EDPB adopted its 2026-2027 work programme which is part of its broader strategy for 2024-2027. In terms of practical guidance and

On 10 February 2026, the CJEU ruled that WhatsApp Ireland Limited can challenge the EDPB’s ruling settling the dispute between data protection authorities over a

On 10 February 2026, the EDPB and the European Data Protection Supervisor (EDPS) published a joint opinion on the Digital Omnibus Regulation. While the EDPB

On 5 February 2026, the ICO updated its guidance on Data Protection by Design and Default, in light of the Data (Use and Access) Act

On 5 February 2026, the ICO fined MediaLab.AI Inc. (MediaLab), who own the social media platform Imgur £247,590, for failing to implement appropriate safeguards to

On 20 January 2026, the EU Commission proposed a new package of cyber security measures. The package includes a proposal to revise the Cyber Security

On 20 January 2026, the EDPB and EDPS issued a joint opinion on the AI provisions in the Digital Omnibus, which details recommendations in relation

On 15 January 2026, the ICO released updated guidance on international transfers which aims to reduce complexity and support responsible data transfers. The guidance includes:

The CNIL has fined NEXPUBLICA FRANCE EUR 1.7 million for failing to implement adequate security measures for its Public CRM (PCRM) software, a user relationship

The ICO has formally welcomed the Cyber Security and Resilience Bill (the Bill) as a “meaningful and necessary update” to the UK’s existing Network and

On 19 December 2025, the EU confirmed the renewal of the UK adequacy decision, meaning that personal data can continue to be sent from the

On 18 December 2025, the CJEU handed down judgment in case C-422/24 which relates to the use of body worn cameras by a Swedish public

On 12 December 2025, the EU Commission published the GDPR Enforcement Rules Regulation. The regulation “aims to deliver faster and more effective enforcement of the GDPR

On 4 December 2025, the EDPB issued recommendations on the legal basis for requiring the creation of user accounts on e-commerce sites. It has asked

On 19 November 2025 the EU Commission published its draft digital omnibus regulation. The regulation proposes changes to a number of existing EU regulations, including

On 19 November 2025 the commercial court in Madrid ordered Meta to pay compensation for anti competitive behaviour, using unlawful data processing to give it

On 20 November 2025, the ICO fined Last Pass UK Ltd. (Last Pass) £1.23 million in relation to a data breach which occurred when a

A Record of Processing Activities (ROPA) is a cornerstone of UK GDPR compliance. Knowing what personal data you process, why you process it, and how

On 14 November 2025 the Polish data protection authority fined a telecommunications operator EUR 4.5 million in relation to several compliance failures. The operator: failed

On 5 November 2025 the EDPB issued its opinion on the draft adequacy decision in favour of Brazil. The opinion was generally positive with the

On 31 October 2025 the ICO published draft guidance on enforcement. The guidance covers: Investigation process: how the ICO decides whether to investigate, what organisations

UK organisations are navigating an ever evolving data protection regulatory landscape. Staying compliant can feel like steering through fog, especially without the right expertise on

The ICO has issued 2 sets of draft guidance for consultation. The first set of guidance relates to recognised legitimate interests and covers: What the
Alison Deighton and Mark Anderson from CDS discuss DSAR best practice and how to leverage AI.

So you are finally putting together your response to the Data Subject Access Request (DSAR), but what does it need to cover? Supplementary information As

The right to access personal data is not absolute and there are situations where a controller will not need to comply/fully comply with a Data

When an employee asks for a copy of their information, there are a few points we need to think about in addition to the usual

Once the preliminary steps are out of the way for handling a Data Subject Access Request (DSAR) and you are ready for action, how do
If receiving a Data Subject Access Request (DSAR) is not a common occurrence for you, then the best initial piece of advice is to take

You would have to have been living under a rock not to have seen some of the significant fines issued since GDPR came into force

On 21 July 2025 the UK Government issued its first commencement regulations in relation to the Data (Use and Access) Act 2025 (the Act). Following
In this webinar, we cover key insights for businesses. Including the key impacts on UK data regime and what business leaders need to do and

On 8 July 2025 the EDPB and the European Data Protection Supervisor (EDPS) issued a joint statement on the proposal for a regulation on simplification
Wondering how AI could help with complex DSARs? Click here to read our article for Privacy Laws & Business and find out more.

In a press release earlier this month, the German data protection regulator confirmed that it had issued two fines totalling €45million against Vodafone GmbH. The

On 17 June 2025, the ICO finalised their fine against 23andMe in relation to a cyber attack which led to unauthorised access to the personal

Looking for a practical perspective on how to tackle transparency when deploying AI? Read our Privacy Laws & Business article and find out more!

Policies have a reputation for being dull, long documents, but that doesn’t have to be the case. Putting in place tailored, practical data protection policies

You may have heard of “individuals’ rights” or maybe “data subject rights”, which data controllers must facilitate (and which processors must assist the controller with

Have you heard of PETs? Not the fluffy kind, but the privacy kind? In the world of privacy, PETs are Privacy Enhancing Technologies (PETs). The

Receiving a data subject rights request can be unnerving if you don’t know where to start, so we have put together 5 handy tips to

The soft opt-in exemption under the Privacy and Electronic Communications Regulation 2003 can be a really useful tool to boost your electronic mail (e.g. email,

Understanding the principles which underpin the UK GDPR can help you to develop a better understanding of the legislation. As the ICO says, the principles

The maximum fine under UK GDPR and the Data Protection Act 2018 is £17.5m or 4% of an organisation’s total worldwide annual turnover in the

Have you ever wondered what the difference is between service emails and marketing emails and why it is important? If the answer is yes, then

We spend a lot of time thinking about “active” processing when we are using personal data to achieve our goals, but we must not neglect

Choosing a legal basis for processing can sometimes be a confusing business and, over time, a few myths have developed, so let’s distinguish fact from

How do you make sure your privacy notice gets the job done, conveying privacy information in a concise, clear, easy-to-understand way? Read on for some

Although for many of us, life is now very much digital, we must not forget that hard copy documents containing personal data which are or

Recently the ICO fined the YMCA £7,500 for sending an email to over 150 identifiable addressees, using Cc rather than Bcc and therefore revealing the

Are you concerned that there may be areas of non-compliance in your organisation, but are not sure where to start in establishing what these are

It is essential for organisations to have a training programme in place which provides staff with sufficient knowledge and understanding of its approach to data

On 15 April 2024 the ICO published guidance to improve transparency in health and social care. The guidance looks at what is meant by transparency,

The ICO has issued guidance on how it decides when to issue fines and how the amount of these fines is decided. Some of the

A personal data breach under GDPR (sometimes referred to as a “data breach”) is a breach of security where personal data is accidentally or unlawfully

Policies have a reputation for being dull, long documents, but that doesn’t have to be the case. Putting in place tailored, practical data protection policies

So you are thinking about starting a new data processing project or making changes to existing processing. Before you start to process the personal data,

Starting to address data protection can seem like a daunting task. In these situations, a back-to-basics approach is needed to separate the wood from the

ICO finalises biometric data guidance. The guidance covers key data protection concepts, biometric recognition, how to demonstrate compliance with data protection obligations, consideration of lawfulness,

EDPB provides clarification on “main establishment” The EDPB has issued some guidance on the meaning of “main establishment” for the purposes of the one-stop-shop mechanism

Not often a high billing topic in the list of ICO enforcements, but one which has been the subject of a recent reprimand, is data

The ICO has now released its UK addendum to the EU BCRs with accompanying guidance. The guidance walks through the application process (which can be

On 7 December 2023, the CJEU issued judgment in the case of C-634/21|SCHUFA Holding (Scoring). SCHUFA is a company which provides information on creditworthiness to

The ICO has reiterated its position in relation to organisations who do not allow individuals to reject all cookies on their cookie banners. At the

Continuing a theme from last month’s digest (see “Question of the month – Help! We have used To/CC rather than BCC in an email and

The CJEU has recently ruled on a matter where an individual (who worked for and was a customer of a Finnish bank) made a subject

There have been a couple of recent reprimands issued by the ICO in situations where individuals’ email addresses were inadvertently disclosed to other recipients of

The EDPB has issued guidance on how fines under the GDPR are calculated. Whilst it may not be your first choice in terms of reading

In late 2022, the Government announced its intention, as part of Brexit, to remove EU laws from the statute books.

Examination of what constitutes a “copy” of personal data under Article 15(3) EU GDPR, whether this extends to a copy of, extracts of or even entire documents or extracts from data bases?

Earlier this year the Court of Justice of the European Union (CJEU) weighed in on the question of disclosing the recipients of personal data in the context of data subject access requests.

Let us guide you on if the provision of information required by a regulator ever be direct marketing.

The Department for Culture, Media and Sport (DCMS) and National Cyber Security Centre have collaborated to produce a voluntary code of practice for app store operators and developers.
We set out the key steps which you should consider when embarking on a data sharing project.
Data protection is a fluid terrain. Data protection legislation and the approach by regulators are constantly changing, so it is vital to stay up to date. In this resource library, you’ll find some expert insight and information to help you navigate a path of compliance.
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Sanjay Patel
Finance Director, Cadogan Group Limited
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Interim Head of Legal, Vue UK and Ireland
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“The HelloDPO team have provided Channel 4 with a wide range of data protection advice over the years. Alison is always delightful to work with, and her advice is pragmatic and set within a commercial context, which is particularly helpful. HelloDPO runs regular DP Confessionals, which provide our team with a valuable wider industry view and a sense of issues which other organisations are struggling with, and the ways in which they are approaching them.”
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Channel 4
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