ICO orders Serco Leisure (and community trusts) to stop using facial recognition technology to monitor attendance of employees

Late last month the ICO issued an enforcement notice ordering Serco Leisure to stop using facial recognition and fingerprint scanning to monitor employee attendance.

The ICO concluded that Serco had not shown why it was necessary and proportionate to use these technologies to monitor attendance, where less intrusive options are available. Employees were not offered an alternative method off “clocking in or off”.

Whilst newer technologies may be attractive from the point of view of efficiency and cost saving, it is vital that where they involve personal data (and in particular special category data) that the risks to the rights of the individuals are properly assessed and the necessary the necessity and proportionality of the measures is properly considered.

You can read the full enforcement notices here.


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